Questions and Answers

• Which file format should I choose for the best print quality?
• Why does my printed image appear darker than it does on my screen?
• Why is it necessary to log in before placing a printer order for my photos?
• What color space should I use for my photos to ensure accurate printing colors?
• Do you offer image editing or retouching services with my print order?
• How long my photos stay on the web-server?

Which file format should I choose for the best print quality?

For optimal print quality, we recommend submitting your images in JPEG or TIFF format. While both formats are suitable, it's important to note that JPEG files can be compressed. To maintain the highest quality, opt for JPEGs without compression or use TIFF format, which preserves all image details without any loss.

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Why does my printed image appear darker than it does on my screen?

The main reason a printed image might look darker than on your screen is because it's viewed in reflected light, unlike a screen that emits its own light. To adjust for this, you might need to prepare a separate version of your image specifically for printing. This often involves using exposure compensation or adjusting the light settings to make the image lighter.

For those not inclined to adjust images manually or seeking a quick fix, we provide an option to print your image 0.4 stops lighter. This adjustment is generally enough to bridge the gap between screen brightness and the appearance of a printed photo. However, this is a broad solution and might not suit every image perfectly.

Professional photographers and those familiar with photo editing might prefer to adjust their images for printing themselves, ensuring precise control over the final outcome. If you choose not to use the "lighter" print option, we recommend editing your photos with consideration for the inherent differences between screen viewing and printed results, or consulting a professional editor for tailored adjustments.

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Why is it necessary to log in before placing a printer order for my photos?

When you log in to your account, your images benefit from enhanced security and protection against unauthorized access, providing a level of safeguarding unmatched by printing without logging in. The privacy and security of our clients are paramount, and this is the driving force behind our request for you to log in before placing a printer order. We acknowledge that this extra step might seem less convenient, yet it serves a crucial purpose. Your photos are more than just images; they often encapsulate personal and private information. By logging in, you create a secure environment that shields your memories from unwarranted access. We prioritize the confidentiality and peace of mind of our valued clients. We earnestly request your understanding and cooperation in this matter. Logging in not only ensures the protection of your cherished moments but also reflects our commitment to delivering a service that goes beyond mere convenience—a service that values and protects the essence of your memories.

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What color space should I use for my photos to ensure accurate printing colors?

We recommend using the sRGB color space for your photos to ensure the colors in your prints turn out just as you expect. If you're thinking about using a different color space, it's crucial to let us know beforehand. Professional photographers who prefer an alternative color space for their prints should reach out to us via email with their order number and the specific color space they'd like to use. This special request won't change the price of your order, but it allows us to accurately set up your desired color space for that particular print job. Ensuring we have this information guarantees your prints will match your expectations.

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Do you offer image editing or retouching services with my print order?

At Photoinprint, we ensure your images are printed in their original form, just as you provide them. We've chosen this approach as editing and retouching can deeply depend on individual taste and style. We trust you to know exactly how you want your images to appear. If you think your photos might need some editing or retouching, we suggest handling it yourself or collaborating with a professional editor who understands your vision. This way, you'll achieve results that truly resonate with you.

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How long my photos stay on the web-server?

We usually keep it during printing and delivery. We usually delete your photos during 5-10 days after the order was done. We use this approach because of our Privacy and Security policy, please see more in User Agreement

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